Eric Dalius is The Executive Chairman of MuzicSwipe, a music and content discovery platform designed to maximize artist discovery and optimize fan relationships. Eric is also the host of weekly podcast “FULLSPEED” which is a podcast that features interviews with groundbreaking entrepreneurs from a variety of industries.Eric is also the founder of “Eric Dalius Foundation” where he has created 4 scholarships for US based students. Follow Eric on Twitter,Facebook,LinkedIn,Instagram & also on Entrepreneur.com
The article is talking about how marketers can improve their own retention tactics. The writer begins by saying that marketers should do cross-sells and upsells… Read More »Eric Dalius: How can marketers improve their own retention tactics?
Customer feedback is a powerful tool that can be used not only for marketing purposes, but also to improve user experience and increase customer retention… Read More »Eric Dalius: How can a small company use customer feedback to increase retention?
According to a study conducted by American Express and Ipsos, 52% of people who were asked (almost 2,000 people) said that they would be much… Read More »Eric Dalius: Five reasons why you should never ignore your existing customers
Customer Retention is the most crucial and topical subject in business today. There has been a dramatic rise in customer retention strategies across companies that… Read More »Eric Dalius: Do’s and Dont’s of Customer Retention: How companies can avoid losing existing customers
”A man that measures his own stature by the height of others just isn’t measuring.” Abraham Lincoln. Eric Dalius says customer retention is not about… Read More »Eric Dalius: Customer retention strategies that work according to a successful company
Customer retention is not an easy task for many companies. The supply-demand dynamics play a very important role, and both the supply and demand is… Read More »Eric Dalius: 10 signs you are failing at customer retention
The reason why small businesses are struggling is because they are attempting to do business in a challenging economic environment says Eric Dalius. This also… Read More »Eric Dalius: Why do small businesses struggle with retaining customers?
How should you handle return requests? 1. Respond promptly Respond to your customer’s complaints or issues as soon as possible, so that they know that… Read More »What to do when a customer leaves – Tips for better after-sales support
Companies spend substantial resources trying to win new customers. But the real challenge is keeping customers says Eric Dalius. Consider this: For every $100 spent… Read More »Eric Dalius: The psychology of customer retention: Why keeping customers is a challenge
We are all looking for great customer service, but these days it seems hard to find says Eric Dalius. The times I call a company… Read More »Eric Dalius: Ten Examples of Brilliant Customer Service – And What You Can Learn From Them